FAQ

How do I receive my tickets?

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How can I cancel my ticket?

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Are tickets transferable?

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What is the ticket exchange?

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How do I sell my ticket through the ticket exchange?

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How do I get a ticket through the ticket exchange?

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Do I need to print my ticket or can I show it on my phone?

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How is the ticket price composed?

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Do I need both a camping and a program ticket?

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Is there a day ticket or a Sunday ticket?

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How do I get an inclusion ticket?

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Are there discounted tickets for local residents?

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How do I receive my Supporti ticket?

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How will I know which shifts I’ll be working?

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Why is the Supporti deposit so high?

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Do I need a car ticket as a Supporti too?

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What happens if I am rejected as a supporter, but the tickets are already sold out?

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Bekomme ich als Supporti auch Verpflegung?

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How do I get to the festival site?

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When can I arrive?

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How does the car ticket work?

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What is the Sägebus?

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Tips for the safest possible arrival and departure

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Is there a shuttle from the nearest train station?

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Can I barbecue or make a campfire?

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Are there showers and toilets?

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Is there a swimming area?

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Is there a sauna?

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Are pets allowed?

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Accessibility?

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Lost & Found?

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Trash and Trashdeposit

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Security

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Awareness

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Psycare

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What happens in case of severe weather?

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Tips for the safest possible arrival and departure

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