After purchasing, you will receive your tickets via email as a PDF. Please also check your spam folder.

Yes, tickets are generally transferable. Please note, however, that personalized tickets must be updated with the new name. You can do this independently via the ticket confirmation page (you'll find the link in the confirmation email).

Currently, there is no official resale platform. We therefore recommend only passing tickets on to people from your personal network. Caution is advised with all other third-party platform sales, as there are many scammers. 

If you want to verify the authenticity of a ticket, you can contact ticket@khisdapaze.de. Please include the name and/or email address and/or ticket number.

Cancellation is generally not possible. However, since tickets are transferable, you can pass yours on (see "Are tickets transferable?")

 You can simply show your ticket on your smartphone. Printing is not necessary.

The ticket price includes costs for infrastructure, programming, staff, security measures, and sustainability. A portion also goes towards social and cultural projects.

Yes, both are required:

• The program ticket grants access to the festival grounds.
  
  

• The camping ticket is required to use the campsite.
  A program ticket alone does not grant access to the festival. Since the festival site also includes camping areas and we plan the infrastructure accordingly for all visitors, a camping ticket is also required—even if you’re not staying overnight. Thanks for your understanding!
  
  

No, there will be no day tickets or Sunday-only tickets available.

If you have a "B" on your disability ID card, you are eligible fo†r our Alle-Dabei-ticket. Please fill out the form (linked here). You will also need to upload a photo or copy of your ID showing the "B". We will review your information and then get back to you with details about purchasing your ticket. The ticket is valid for you and your companion. If you have any questions, feel free to contact us at alledabei@khisdapaze.de.

Yes! We offer discounted tickets for everyone registered in Jänschwalde, Jänschwalde Ost, Grabko, or Drewitz. Just send us an email at ticket@khisdapaze.de and we’ll sort out the rest!

If you applied via the Supporti page and were accepted, you’ll receive your ticket via email, including all further details.

Your shifts will be sent to you by email beforehand or communicated via a helper portal.

The deposit ensures that everyone completes their agreed shifts. Of course, you’ll get your deposit back after fully participating.

 Yes, if you’re arriving by car or camper, you’ll need to buy a regular parking or sleeper vehicle ticket from the ticket site.

Du kannst dich solange als Supporti bewerben bis alle Plätze vergeben sind. Falls deine Bewerbung abgelehnt wird, hast du eine Kaufoption auf ein reguläres Festivalticket - auch, wenn das Festival schon ausverkauft ist. Dies gilt aber nur solange, bis auch unsere Supportitickets ausverkauft sind.

The exact address and travel instructions can be found on the official website. Please consider carpooling or using public transportation.

 Arrival is possible from Thursday, August 28, 2025, at 12:00 PM. The program begins Thursday evening.

The car parking ticket allows you to drive your vehicle to the parking area. The car park is not directly next to the campsite, but a short distance away. If you want your vehicle directly at your camp, please purchase a sleeper vehicle ticket.

 If you want to sleep in your vehicle, you’ll need this ticket. It grants access to the camper area where you can park directly next to the campsite.

The Sägebus is a shuttle bus that brings you from Berlin Südkreuz directly to the festival grounds. Booking info and departure times can be found on the website under Sägebus.

Yes, a shuttle service will run from the nearest train station to the festival grounds. More info will be shared shortly before the festival.

No. Open fires, including barbecues and campfires, are strictly prohibited on the festival site.

Yes, there will be showers and plenty of toilets available. Most are compost toilets by Finizio. There will also be an accessible toilet container and both FLINTA and accessible showers.

There is no swimming spot on the grounds, but you can cool off in the sauna area.

Yes, there will be a sauna and spa area. Please follow the posted rules, such as designated FLINTA-only sauna times.

 No, pets are not allowed on the festival grounds.

This year’s festival grounds will be mostly accessible. There will be accessible paths and toilets. If you need additional support, feel free to email us in advance at alledabei@khisdapaze.de.

Lost items can be handed in at the info point or bars, and picked up from the info point. After the festival, contact lostandfound@khisdapaze.de.

There is a €10 waste deposit. To get it back, return your trash to the parking area starting Sunday at 8 AM. Please help keep the grounds clean and leave no trash behind at your campsite.

Our security team will be on-site 24/7. Please follow their instructions—they’re there to keep you safe.

An awareness team is here to support you if you feel uncomfortable or experience boundary violations. You can find them at the awareness tent or recognize them by their pink vests. You can also contact any festival staff member for support.

A trained Psycare team is available if you need mental health support—whether you're overwhelmed, anxious, or just need someone to talk to. Find them in the designated Psycare tent.

In case of a storm or dangerous weather, safety announcements will be made via loudspeakers and social media. Please follow the organizer team's instructions. If the event is canceled due to weather, we unfortunately cannot guarantee a full refund.